delivery time (production time + shipping time)

• Germany: 3-7 working days
• Europe: 4-10 working days

Our products are delivered with the following suppliers: DHL, GLS, GEL, UPS and Hermes.

shipping costs

• Germany: free
• Europe: 5.95€ per order

returns

Do you want to return your order? No problem! Contact us within 14 days of receiving your goods by email at sayhello@canvasarthouse.de or use our contact form .

• 14-day return policy
• personalized products are not exchangeable or refundable
• The costs of the return are borne by the sender of the goods, i.e. the customer
• As soon as the return has arrived with us, we will refund the purchase amount (excluding shipping costs)

You can find further information in our cancellation policy and our terms and conditions .