Shipping and Returns

Germany: 3-7 working days
Europe: 4-10 working days

Our products are delivered by the following suppliers: DHL, GLS, GEL, UPS and Hermes.

Want to return your order? No problem! Just email main@canveo.de within 14 days of receiving your order or use our contact form .

14-day return policy
Personalized products are not exchangeable or refundable
The costs of the return are borne by the sender of the goods, i.e. the customer
As soon as the return has arrived with us, we will refund the purchase amount (excluding shipping costs)

Further information can be found in our cancellation policy and our terms and conditions .